If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.
Garage door opener hums but does not open.
The trolley doesn t move and the door does not budge.
The gear kit is made up of two plastic gears that move each other to engage the trolley and get everything moving.
Detach the opener by pulling the emergency handle downward.
A professional garage door technician will be able to tell you whether it is best to replace the opener or repair the old one.
Contact us for garage door spring repair.
This can indicate a problem with the motor but it might have other causes.
This would tell the garage door when it is fully open or fully closed and this should stop the motion of the door.
I then ask the customer the approximate age and usage of the garage door.
The black cam does not appear to be centered with the bolt in the middle.
Broken springs are the most common issue at hand whenever a service person is called to a residence to repair a garage door.
Each time we press button to close we get a brief motor hum and then nothing happens.
If you are able to raise your garage door easily it is not the problem.
When this happens you could get locked out of the garage.
One such quirk is a refusal to open the door as commanded.
In summary the door opener chain system is in the fully open position and will not attempt to close itself.
If it is used frequently or is at least five years old odds are that it has a stripped gear kit.
The next step is to attempt to open your garage door manually.