Try to open the door manually.
Garage door opener runs but won t open.
Firstly check that the garage door isn t locked.
The antenna on the motor could be damaged or blocked from the signal.
Many garage doors have a powerful torsion spring located horizontally above the door.
Make sure it is hanging down from the motor.
If it is the door there are several reasons why it won t open.
This will determine if the issue is connected to the door itself or the opener.
If the motor buzzes and doesn t move an unobstructed and disconnected trolley replace the drive motor.
Although rare a failed drive motor is another reason why the door won t open.
If the door only moves a few inches and stops the rpm sensor could be bad.
Shut off the power to the garage door opener.
The next step is to attempt to open your garage door manually.
Broken springs are the most common issue at hand whenever a service person is called to a residence to repair a garage door.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
It sounds very obvious but when you re in a rush and trying to leave.
When the door is lowered the spring winds up tightly creating a pulling force that helps lift the door up.
If it has remove it and try opening the door again.
Detach the opener by pulling the emergency handle downward.
If you are able to raise your garage door easily it is not the problem.
Usually located towards the front of your garage the manual release is that brightly colored cord hanging down within easy reach.
A professional garage door technician will be able to tell you whether it is best to replace the opener or repair the old one.
Disengage the door from the trolley by pulling the emergency cord if none of the basic checks reveals a simple explanation for why the door won t open.
When your garage door won t open with the remote there are few things that can cause this problem.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.
If the motor doesn t run at all you may need to replace the garage door opener logic board.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
Use a screwdriver to tighten the wire.
If you click your remote and hear the garage door opener s motor running but the door won t open the first thing you should do is check to see that the manual release isn t engaged.
General troubleshooting tips for what to check when your genie garage door opener is not working below.
Check the door s electric eye.
Contact us for garage door spring repair.
This indicates that something in the opener system has malfunctioned.