If they are not.
Garage door opener stuck in up position.
This can be a quick fix by identifying the object and then removing it.
If the springs are broken you will.
Your jammed garage door can be caused by something as simple as an obstruction in the track.
If the rollers are out of the track contact a clopay master or authorized dealer to professionally and safely get your door back on track.
If your garage door gets stuck when opening this may be why.
Get a ladder and unplug the power cord from the ceiling outlet.
Look at the door springs before disconnecting the door from the door opener.
Shut off the power to the garage door opener.
This should stop it sooner.
Then you must drive the stop bolt out.
Check to see if anything a shovel broom etc fell and is now stuck in the track that is causing it to be lodged.
Run the door down and then adjust the up travel opposite of the arrow indicated.
Turn the power back on and the door should open and close normally.
Check the door s electric eye.
First slack the chain where the chain and cable meet.
Then keep the chain in the same position and tighten the slack out.
Look at the door rollers on each side of the door.
Garage door is off the track in some circumstances it is possible for the rollers that move the garage door up and down to jump the track.
Use a screwdriver to tighten the wire.