Garage Door Trolley Engaging Too Close

Check to see if the trolley has been disconnected.

Garage door trolley engaging too close.

Pull straight down on the emergency release rope once the door is open. If you are having trouble reaching the lever you can use a broom handle or similar object to help you access it. To automatically open and close your door again you will need to re engage the trolley. The opener trolley will engage the carriage once it comes to the full open position.

The door arms are not connected to the garage door solution. It might be necessary to pull the door closed slightly to fully engage the trolley. The trolley can become lodged against the stop bolt tab because the door has either opened or closed too far. Pull the emergency release rope and raise the garage door until the outer trolley engages the inner trolley.

The garage door opener motor will hum when attempting to open or close the door but is unable to travel due to being lodged against the bolt tab. In the beginning of the video you can hear what this sounds like. Push the control button either on a remote or at the wall station to operate the garage door opener. The trolley on this garage door the part that travels up and down on the rain was broken.

Typically this is caused by a mis adjustment. The outer trolley is not engaged with the inner trolley solution. You may also need to reset your garage door opener. The opener trolley will engage the carriage once it comes to the full open position.

Push the control button either on a remote or at the wall station to operate the garage door opener. This enables the trolley to connect to the carriage. Do this by pushing upward on the release lever until you hear a slight click.