This should resolve the issue.
Ge front load washer door locks but wont turn on.
The other way is to take the top off the machine and reach down from the top to access the latch.
To correct the situation shut off the circuit breaker for 30 seconds or unplug the washer then turn the timer knob around and back to any position other than final spin.
The door lock assembly on a front load washer includes a safety switch that detects whether the washer door is closed a latch and a locking mechanism.
Replace the entire assembly if any component fails.
Door switch strike front load washer the door switch is a safety feature on front loading washing machines.
Reach up inside of the unit near where the door lock is and you will feel a small tab at the bottom of the lock assembly.
You can unlock the unit by removing the three screws at the bottom front of the unit.
The lock mechanism consists of some switches and normally a lock unlock solenoid or wax motor solenoid.
This switch is in the door frame of the washing machine where the door shuts.
If this switch malfunctions the washer won t start.
Verify the water is turned on and restore power.
On front loaders the door switch must be closed and the door must be locked.
Pull down on it and the door will open.
Either way you chose you have to remove the three screws on the front that hold the latch on.
Pull the lower panel out at the bottom and remove it.
If the above recommendation does not correct the situation service will be required.
The door lock also known as the interlock is a safety mechanism used on front load washing machines and on some top load washers that prevents the door or lid from being opened while the machine is in operation.
If a component fails with the door is closed the door won t open.