If your garage door won t close all the way the problem could be due to a blocked photo eye.
Genie garage door door not open or close.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
This feature normally only fails when the door is already open and won t close but some models.
Your garage door may be disconnected from the opener.
Because aladdin connect uses a sensor attached to the garage door itself you are alerted as to whether the door changes to the fully open or closed position even if the door is operated manually by disengaging the door from the opener.
The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
To program the remote to your genie garage door opener you need to have it close to the garage door opener so it s within frequency range.
Genie openers apply only limited force to the garage door during closing.
The transmitters remotes will not work to close the garage door.
See your owner s manual for more details.
The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.
Then locate the learn code button which is usually near the antenna and the led indicator.
If this is the reason you will need to reengage the carriage.
The method to reengage the carriage depends on the model of garage door opener you own.
Turn the power back on and the door should open and close normally.
Check that the emergency release cord has not been pulled.
The door won t reach the ground if the maximum level of force is exceeding during closing.
Also make sure there are no people pets vehicles or other obstructions in the path of the garage door.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
General troubleshooting tips for what to check when your genie garage door opener is not working below.