Genie Garage Door Not Opening But Motor Running

In a typical situation the motor for your garage door opener should stop running once the door has closed.

Genie garage door not opening but motor running.

In most cases the cause will be a stripped gear or a chain that has come off the sprocket. Most garage doors have an emergency release typically a red pull cord that allows the door to be opened and closed manually. Genie excelerator series garage door opener self diagnostic troubleshooting. Find genie owners manuals programming support and helpful answers to your garage door opener product questions here.

If the chain or belt moves then the opener motor is ok and the problem is probably at the emergency release. Search for genie replacement parts for your model number genie garage. If this is the reason you will need to reengage the carriage. Follow this troubleshooting guide to find the fix be it a diy or a professional one.

The method to reengage the carriage depends on the model of garage door opener you own. See your owner s manual for more details. If this is the case the motor will run but as the chain isn t where it should be it can t generate the lift to open the door. Faqs about garage doors that won t open or shut.

The motor will run but will not move the chain. If the motor is running but the door doesn t budge it s time to ask yourself if it might be locked. The motor should be driving a chain or belt. Troubleshooting guide for models 1022 1024 1042 2022 2024 2042 2027.

Check to see if there are any metal parts that have slid down to bar access. As the shoe moves into the trolley the emergency release should reset but if the release is jammed or broken that might not be happening. Your garage door may be disconnected from the opener. If there are locate the locking knob or handle and use it to disengage the lock.

Genie garage door opener opening or closing problem fix. A number of issues could be to blame for your garage door not opening. Check that the emergency release cord has not been pulled. When the cord is pulled the motor is disengaged from the chain.