Check that the emergency release cord has not been pulled.
Genie garage door not responding to remote.
Also try unplugging the garage door opener and re plugging the unit back into the outlet.
The most common cause of garage door remote control failure are weak or dead batteries.
Quickly test the quality of your opener s wiring by following these steps.
Your garage door may be disconnected from the opener.
Dirty worn or wet contacts inside of the battery case inhibit the electrical current.
How to fix a garage door opener remote that has stopped working check the batteries.
Unplug the opener and disconnect the two wires from the motor reconnect your machine to power then clear its memory and reprogram all remote controls unplug the device for a second time and reconnect the control wiring to.
To try and correct the problem make sure the eyes on the sensors are clean the wire connections are securely fastened at the sensors and motor head and the eyes are directed at each other.
Check the battery contacts.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.