Genie Garage Door Opener Motor Not Turning

Motor runs shaft doesn t turn.

Genie garage door opener motor not turning.

3 the circuit board itself is faulty. Check to make sure that you haven t accidentally disconnected the motor. Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does. Try the door control panel.

H8000 h8000 07 h8000d isd990 isd995 isd1000 pro99 pro99 21c pro99fn and cmd9900. The genie excelerator series screw drive garage door openers have a status light on the powerhead that will blink if an issue arises that helps diagnose the issue. Here is what may cause your garage door opener to not power on. Every garage door opener comes with a disconnect switch cord or knob that allows you to work the door manually in case of a power outage.

The status led in. In this case the motor will run and the gear will turn but the chain will not move and the door will not open. Inappropriate size the size and power of the garage door opener must be properly matched with the weight and size of the door. I apologize if i wasn t clear.

2 removed the shaft from the motor coupler manually turned the shaft with a vicegrip. The manual will have more instructions on these features. 1 the transformer has failed due to a power surge. This one falls squarely into the category of user error.

2 the glass fuse on the circuit board has blown or popped. If your door control has multiple functions check the light button on the panel. General troubleshooting tips for what to check when your genie garage door opener is not working below. 1 manually disengage the door from the shaft.

This diagnostic light is on excelerator models. Here s what i ve done so far. 4 a wire or wire harness is loose or burnt.