Check the breaker controlling the door opener and reset if it it s tripped.
Genie garage door opener motor running but door not opening.
Garage door opener works from the wall control but not from the remote.
If the problem persists check to see if the red safe t beam led indicator is blinking.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
The likely culprit is an obstruction in the path of the garage door.
Check all remotes if all the remotes and wireless devices stopped working at the same time this could indicate the circuit board needs replaced.
In most cases the cause will be a stripped gear or a chain that has come off the sprocket.
Someone might have pulled the emergency cord.
It s smart to make very small adjustments so you don t overdo it and end up slamming the door open or shut.
One garage door malfunction that is very frustrating is when it will not open.
It is best to troubleshoot the issue to determine the appropriate solution.
Check for and clear any obstructions in its way.
Genie garage door opener opening or closing problem fix.
There are a number of possible causes.
Firstly check that you re using it within the range required for your opener.
If this is the case the motor will run but as the chain isn t where it should be it can t generate the lift to open the door.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
This is an easy fix.
Home owners say that they can hear the motor running but the opener simply will not operate the door.
Keep testing it to see if it works.
You should also ensure that the door is engaged with the trolley.
There s something wrong with the garage door opener that s stopping it from opening the door for you.
In both the cases above you may hear grinding noises.
Also verify the antenna on the motor unit is in the proper placement.
If it won t go up adjust it up.
A full turn of the screw equals about two inches of door movement on most models.