The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.
Genie garage door opener wont stay closed.
These troubleshooting tips should work if nothing else is wrong with your garage door.
Open the garage door and watch it closely as it opens.
The first image shows the genie chain drive carriage position connected to the garage door.
Troubleshooting genie garage door opener products.
Find genie owners manuals programming support and helpful answers to your garage door opener product questions here.
Troubleshooting guide for models 1022 1024 1042 2022 2024 2042 2027.
If you could provide me with the make and model of your garage door opener i should be able to get you a specific answer about your garage door not staying closed.
You should now be able to operate the door using your genie garage door opener.
Genie excelerator series garage door opener self diagnostic troubleshooting.
This means it is in the engaged position.
Troubleshoot any problems you may be having with your genie garage door opener including lights blinking door reversing remote issues and more.
The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.
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Then manually lift or close the door until the carriage locks into place.
As you suggested you likely just need to adjust the down limit travel or the closing force.
When the garage door opens about halfway or 5 feet from the ground and stops the up limit switch needs to be adjusted.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
If your garage door won t close all the way the problem could be due to a blocked photo eye.
Genie openers apply only limited force to the garage door during closing.
The slotted gap in the release bar is not visable.
Garage door won t stay closed.
Helpful links for troubleshooting your genie garage door opener.
The door won t reach the ground if the maximum level of force is exceeding during closing.