The door won t reach the ground if the maximum level of force is exceeding during closing.
Genie garage door opens but does not close.
You should now be able to operate the door using the genie garage door opener.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Check garage door for binding.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
The issue could all boil down to the simple goof of a disconnected motor.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
Genie openers apply only limited force to the garage door during closing.
Check for and clear any obstructions in its way.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
Press and hold the wall console button until the garage door is completey closed.
Door starts down then stops before it is closed.
Check for interference from adjacent photo eye sensors of any brand.