Check the console lock switch.
Genie garage door wall switch not working.
Depending on your opener you may have screw terminals or push in connectors.
Check that the wires are secure by gently tugging on them.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
Look for labeling such as vacation on the unit then press and hold this button.
For some units lockout mode produces a flashing button.
You will find that the door will only move an inch or so in the close direction and reverse.
The transmitters remotes will not work to close the garage door.
General troubleshooting tips for what to check when your genie garage door opener is not working below.
Take proper safety precautions to ensure that you are not injured if the door operates while you perform the following tests.
Most switches have two wires.
The location of the switch will depend on the model of the device.
If the wall switch is broken the likely culprit is either the switch itself or the wiring.
The wiring is loose at the opener.