Check for interference from adjacent photo eye sensors of any brand.
Genie garage door will not open all the way.
To go up and come back down again.
When your garage door won t open with the remote there are few things that can cause this problem.
Try making small adjustments.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Door starts down then stops before it is closed.
A test will reveal whether or not it needs to be replaced but the test involves discharging the capacitor which can be dangerous.
If you re genie excelerator just stops when either trying to open or close your garage door check out this video.
They both have lights and both lights should be on.
This issue can be an easy fix.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.
Make sure it is hanging down from the motor.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
If the motor.
This could be the result of a faulty capacitor.
You should now be able to move the door up and down by hand.
To check the balance pull the emergency release cord or chain to disconnect the door.
Check garage door for binding.
Your garage door has two simple jobs.
If one or both of these sensors are not receiving power or are not emitting the signal properly your garage door will respond by failing to close all the way.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
A broken door can block the entry to your home keep your car stuck in the garage or pose as a potential safety hazard to you and your family.
Press and hold the wall console button until the garage door is completey closed.
If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
The antenna on the motor could be damaged or blocked from the signal.
This is related to the up limit switch.
If the door goes up but you can t make it go down you probably need to adjust the sensors.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.
Check for and clear any obstructions in its way.
If the problem persists check to see if the red safe t beam led indicator is blinking.
There is one on each side of the door.
If your garage door is not balanced right it won t go up or down all the way.